GDPR Compliance
Last updated: May 10, 2026
Introduction
Pulse Source is committed to protecting the privacy and security of your personal data in accordance with the General Data Protection Regulation (GDPR). This page explains how we comply with GDPR requirements and what rights you have regarding your personal data.
Legal Basis for Processing
We process personal data only when we have a legal basis to do so. The legal bases we rely on include:
Consent
We may process your personal data based on your explicit consent. You have the right to withdraw consent at any time.
Contract Performance
We process personal data when necessary to fulfill our contractual obligations to you, such as providing services you've requested.
Legitimate Interests
We may process personal data based on our legitimate business interests, such as improving our services, preventing fraud, or maintaining security.
Legal Obligations
We process personal data when required by law, such as complying with tax regulations or responding to legal requests.
Your GDPR Rights
Under GDPR, you have the following rights regarding your personal data:
Right to Access
You have the right to request access to your personal data and receive a copy of the information we hold about you.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data.
Right to Erasure (Right to be Forgotten)
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
Right to Restriction of Processing
You have the right to request that we restrict the processing of your personal data in certain situations.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object
You have the right to object to our processing of your personal data based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects or similarly significantly affect you.
How to Exercise Your Rights
To exercise any of your GDPR rights, please contact us at:
Email: [email protected]
Subject line: GDPR Rights Request
We will respond to your request within one month. In complex cases, we may extend this period by two additional months, and we will inform you of any such extension.
Data Protection Officer
For questions about GDPR compliance or data protection matters, you can contact our Data Protection Officer at:
Email: [email protected]
Data Collection and Use
What Data We Collect
- Identity data: name, title
- Contact data: email address, phone number, address
- Financial data: information relevant to providing financial services
- Technical data: IP address, browser type, device information
- Usage data: how you interact with our website
- Communication data: correspondence with us
How We Use Your Data
- To provide and deliver our services
- To communicate with you
- To improve our services and website
- To comply with legal obligations
- To protect our legitimate business interests
Data Sharing
We may share your personal data with:
- Service providers who assist in delivering our services
- Professional advisors such as lawyers and accountants
- Regulatory authorities when required by law
- Third parties in connection with business transfers
We ensure that all third parties respect the security of your personal data and treat it in accordance with the law.
International Transfers
We may transfer your personal data outside the European Economic Area (EEA). When we do, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by the European Commission
- Transfers to countries with adequate data protection levels
- Other legally approved mechanisms
Data Security
We implement appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access
- Accidental loss
- Destruction or damage
- Unlawful processing
Security measures include encryption, access controls, regular security assessments, and staff training.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- Legal, accounting, or reporting requirements
- Establishing, exercising, or defending legal claims
- Maintaining business records
Retention periods vary depending on the type of data and purpose of processing. When data is no longer needed, we securely delete or anonymize it.
Cookies and Tracking
We use cookies and similar technologies on our website. For detailed information, please see our Cookies Policy.
You can control cookie settings through your browser and withdraw consent for non-essential cookies at any time.
Children's Data
We do not knowingly collect or process personal data from children under 16 years of age. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
Complaints
If you believe we have not complied with GDPR requirements, you have the right to lodge a complaint with a supervisory authority in your country of residence or where the alleged infringement occurred.
However, we encourage you to contact us first so we can address your concerns directly.
Changes to This Policy
We may update this GDPR compliance information from time to time. We will notify you of significant changes by posting a notice on our website or by email.
Contact Information
For questions about GDPR compliance or to exercise your rights:
Pulse Source
Level 12, 180 Lonsdale Street
Melbourne VIC 3000
Australia
Email: [email protected]